Customer questions, answered before your team wakes up
Respondo answers customers on email and live chat from your own help content, and hands the hard cases to your team.
Why support teams hand the front line to Respondo
The queue grows faster than the team
Customers write at night, on weekends, in bursts. Respondo replies in seconds, around the clock, with answers drawn from your documentation instead of canned scripts or decision trees. Point it at your help center and it starts answering the same day.
Most tickets are the same ticket
Billing, delivery, password resets: the routine is resolved automatically. Your people see only the conversations that genuinely need a human, with the full history already attached. Less repetition means better answers where judgment matters.
Channels multiply, context doesn't
Email, website chat and messaging apps land in one shared inbox with one history. Hand a conversation between the AI and a teammate without the customer repeating themselves, and every thread keeps a clear owner.
How it starts
Same-day setup. No flow builders, no retraining.
- Connect your knowledge
- Point Respondo at your help center, docs or past conversations. No rewriting needed, and it stays current as your content changes.
- Watch it answer
- The agent drafts and sends replies. You see every answer and the source it came from, so trust is earned, not assumed.
- Keep people on the hard cases
- Anything uncertain, sensitive or high-stakes is routed to your team with the full thread attached.
See how it fits your support flow
Product details, pricing, integrations and setup guides live on the main site. Connecting a knowledge base and a first channel takes minutes, not a migration project.
Take the product tour